Holiday Shipping Update
Our fulfillment partners in China observe two national holidays this season. Factories and couriers will be closed or running limited operations, which may affect dispatch times for orders placed in this window. Here's exactly what to expect:
Sep 25 – Sep 27
Mid-Autumn Festival — Fulfillment paused
Sep 28 – Sep 30
Limited operations — some supplier delays possible
Oct 1 – Oct 7
National Day — Fulfillment paused
Oct 8 – Oct 12
Operations resuming — order backlog being processed
From Oct 13
Normal dispatch times resume
Will my order still arrive? Yes — all orders will be fulfilled as soon as our partners reopen. This is a temporary delay, not a cancellation.
Can I still place an order now? Absolutely. Orders placed before Sep 25 have the best chance of shipping before the closures begin.
Who do I contact with questions? Reach out to our support team any time — we're monitoring this closely and will update tracking info as soon as your order ships.